instanswer Case study

Dental clinics · International patients

While the clinic slept, an implant patient became a hot lead.

A patient in Manchester compared implant clinics late at night, in his own words. The front desk was closed — so the AI answered every question, and left a scored, ready-to-quote enquiry waiting in the dashboard by morning.

4questions answered
0staff online
90/100lead score · HOT
£4kimplant enquiry

What happened

One conversation, both sides of the desk.

On the left, a patient's late-night chat with the AI — trained on the clinic's own website. On the right, exactly what the clinic found in the dashboard the next morning. No one typed a word of it by hand.

Ruvedo Dental Clinic · Assistant23:51 local
How much do dental implants cost at your clinic?
AssistantA single implant (implant plus crown) runs 35,000–55,000 THB — roughly £800–£1,300, versus £2,500–£4,000 in the UK. Same premium-grade implants; the saving is lower overheads, not lower quality. A free consultation gives you a precise plan and quote.
How long does treatment take? Could I combine it with a holiday?
AssistantMany patients do. Implants are two stages — placement first, then the crown 3–6 months later — so most have the implant placed on the first visit and return for the crown. Quicker options like whitening or same-day CEREC crowns exist too. We'll plan around your travel dates.
Are your dentists internationally certified — is it safe?
AssistantOur dentists are licensed by the Dental Council of Thailand and the clinic follows Ministry of Public Health standards for sterilisation and infection control. We use CE-marked, FDA-approved materials, and two of our dentists trained at Mahidol University. English-speaking staff support you throughout.
I'm David Whitfield from Manchester. I need 3 implants on my upper jaw, hoping to travel in October, budget around £4,000. Could you send me a quote? My email is d.whitfield@example.com
AssistantThank you, David. Three single implants typically fall around 105,000–165,000 THB (about £2,400–£3,900), so your £4,000 budget is broadly in line — the exact figure depends on your X-rays and bone health, confirmed at your free consultation. Pop your details into our contact form and the team will send a personalised quote. I'd get in touch soon so October works on both ends.
Hot · 90/100 Auto-captured lead

Visitor

Name
David Whitfield
Email
d.whitfield@example.com
Language
English (GB)
Location
Manchester

Summary

David Whitfield from Manchester asked about implant costs, treatment timing and dentist qualifications, then requested a quote for 3 upper-jaw implants with an October travel window and a £4,000 budget. He shared his name and email. Needs follow-up from clinic staff to send the personalised quote before October.

Enquiry

Interest
Dental implants — 3, upper jaw
Budget
≈ £4,000
Timeline
October

Why it matters

He never filled in the form. The clinic got the lead anyway.

The AI pointed him to the contact form — but Instanswer had already captured and scored everything he said. High-value patients ask a lot before they commit; every one of those questions is now a qualified enquiry instead of a lost one.

24/7

Answered in any language

Patients research from other timezones, often in their own language. Every question answered in seconds, day or night.

1

A scored lead — without a form

Name, email, treatment, budget and timeline, extracted from the chat and graded, even though he never submitted anything.

£4k

One patient pays for the year

A single recovered implant enquiry is worth more than a year of Instanswer — and this one was at the top of the dashboard by morning.

See it answer your patients.

Point Instanswer at your clinic's website and it trains itself on your treatments, pricing and team in about a minute — then turns after-hours questions into scored patient enquiries.

Start a free trial →
instanswer Ruvedo Dental Clinic is Instanswer's own live demo clinic (ruvedo.com). Sample patient; the conversation and captured lead are real product output.